User Guides
OMS
Products
Add New Products

Create New Products


The Single Products section serves as a centralized product repository, storing products independently from channel-specific listings. To maintain product consistency across channels, you can set up channel mapping. For more information, refer to the Channel Mapping section.

There are three methods for creating new products in item PIM: by importing from third-party channels, via CSV file import, or manually:

  • Bulk Import: You can download the CSV template, fill it out with the product data, and then re-upload the CSV file.

  • Import from Channel: Connect your channels to import product data and save products as master products in the system.

  • Single Add: Manually enter product info for each product.

Import Products

Add new product

Bulk import products

To bulk import products:

  1. Sign in to item PIM with your account.
  2. Navigate to Products > Single Products.
  3. Click + Add New on the top-right corner to open the Add Single Item pop-up window.
  4. Select Bulk Import and download the template provided.
  5. Fill out the template with the necessary product information.
  6. Upload the completed template by clicking Upload.

Import products from channels

To import products from channels:

  1. Navigate to Products > Single Products.
  2. Click + Add New on the top-right corner to open the Add Single Item pop-up window.
  3. Select Import from Channel.
  • If you have connected sales channels, all channels will be listed. Choose the products from each channel respectively.
  • If you have no channel connected, click Connect Your Channel and choose a sales channel to connect from the channel list. Once connected, the list of sales channels will be displayed. Select the products you want to import.
  1. Click the Import from Channel button to complete the process.

Manually Create Products

New Item form

To manually create products:

  1. Navigate to Products > Single Products.
  2. Click + Add New on the top-right corner to open the Add Single Item pop-up window.
  3. Select Single Item and complete the Product form.
  4. Enter the product SKU and set the product status based on its condition. The product status is set to Active by default, and the Product Source field will automatically be set to Manual.
  5. Select Customs Shopping Packages and input the package dimensions (Length, Width, Height) and choose the unit.
  6. Enter the product weight and choose the unit.

Note: After customizing the package info, you can save it as a template by clicking Save Package Template. Enter a template name in the pop-up window, and click Save. This template can be reused when creating new products in the future.

  1. Enter any additional information for the product referring to the Product Form Fields, and you can create product variants under this main product:
  1. Once all product details are entered, click Add Item to save the new product info.

Single products list

All products that you manually create or import will be displayed in the Single Products list. By default, they are represented by their Master SKU in item PIM and sorted alphabetically.