Returns

1. On the Returns page, you can view all return orders along with their relevant details.

2. Search and filter: Click the Search & Filter button (with the search icon) to find specific return orders.

3. View order details and review return order application:

• Click on an order number to go to the return order details page.
• If the return order status is Pending, two buttons, AGREE and REFUSE, will appear in the top right corner of the page.

4. You can choose to approve or reject the return based on the return policy.

Note: If the return request is approved, a refund will be processed for the return order. If the return request is rejected, no refund will be issued.