BigCommerce

Before the connection, you need to create an API account in BigCommerce and get the access token first.

Getting the Access Token

1. Login in to BigCommerce (opens in a new tab) with your account and go to your BigCommerce store.
2. Navigate to Advanced Settings > API Accounts.
3. Go to the Store API Accounts page, Click Create API Account.
4. Enter the Name and copy the Store HASH (the value between /stores/ and /v3/ in the API Path).
5. Under Oauth Scopes, specify the API resources required for Item DI to access and Click Save.

6. The BigCommerce API Credentials pop-up window appears, copy the Access Token and make a note.

Connecting to BigCommerce

After generating the Access Token, sign in to Item DI and follow the steps below:

1. Navigate to Merchants > select the desired merchant > Sales Channels.
2. Select Sales Channels under the Live channels section.
3. Click the + New Channels button or the "new channel" text link. The new channels window will appear.
4. Select Bigcommerce from the channels list.
5. Fill out the required fields:

• Channel Name
• Store Hash
• X-Auth-Token (Access Token)

6. Click Test Connection.
7. If the "Connection Successful" message appears, click Submit. The sales channel will be connected by default.

8. The default switch protocol pop-up window will appear, click Agree.

It’s recommended to enable the settings for order downloads, shipment status updates, and inventory syncs. If you skip this step, you can still configure these options in Sales Channel Settings (opens in a new tab).