User Guides
Drayage
Dispatcher Management
How to Complete Load

Overview

This section provides a overview of work flow and explains the relevant concepts. As for the detailed guidance, please refer to the articles in this section according to the routing template.

The whole process to complete a load task includes dispatcher operations and driver execution.
It requires dispatcher to add the basic load info, assign to driver and continuously update relevant fields within Info tab and Routing tab.

Info Tab

This page is designed to manage relevant fields for dispatcher. The location details will be synced to Routing tab automatically. The following is a detailed description of the fields involved.

Dates Fields

ParametersDescription
Vessel ETAEstimated Time of Arrival, indicates the expected time that the ship will reach the dock for unloading arrangement.
Last Free DayThe last day cargo can be stored at the port or a designated area free of charge. After this date, demurrage fees may apply.
Discharged DateThe date when cargo is unloaded from the vessel onto the dock.
Outgate DateThe date when the cargo is picked up from the port or removed from the terminal, typically the time the cargo is taken by a driver.
Empty DateThe date when a container is completely emptied, commonly used to track the return status of the empty container.
Return DayThe date by which the container or chassis is expected to be returned.
Ingate DateThe date when the empty container or chassis is returned to the designated location.
Ready To Return DateThe date when cargo or equipment is ready to be returned.

Equipment Fields

ParametersDescription
Container #The number of container, which is the unique identification.
SizeThe size of container or chassis.
TypeThe type of container or chassis.
OwnerThe owner of container or chassis.
Chassis #The number of chassis, which is the unique identification.
Genset #The unique identification number of genset, primarily used for refrigerated containers when the temperature control is required.
TemperatureThe temperature setting for maintaining the required conditions for refrigerated cargo.
RouteThe transportation route which may include route numbers or destination information.
SCACStandard Carrier Alpha Code, used to identify the carrier.

Reference Numbers Fields

ParametersDescription
Master Bill of LadingMBL used to identify and track for the entire shipment. It outlines all the term and details of the shipments, used to confirm the carrier has received the cargo.
House Bill of LadingA bill of lading issued by a freight forwarder, used for consolidated shipments, representing the contract between the shipper and the freight forwarder.
Seal #The seal number for the container, ensuring that the cargo has not been opened or tampered with during transit.
Reference #A reference number provided by customer or freight forwarder as an additional means of identification for the shipment.
Vessel NameThe name of the ship carrying the cargo.
VoyageIndicates the specific journey of the vessel, used to track the cargo’s particular trip.
Purchase Order #It is used for internal and client management to track the procurement of specific goods.
Shipment #It is used to track and identify as a specific transportation instance.
Pick Up #It is used for verifying and retrieving cargo from a warehouse or port.
Appointment #It is used to schedule and confirm the time and location for the delivery or pickup of cargo.
Return #It is used for managing and recording the return or items, such as empty containers or returned goods.
Reservation #It is used to confirm key steps in the shipping process, such as booking or scheduling.

Freight Fields

ParametersDescription
CommodityThe name of the item.
DescriptionThe detailed description of the item.
PieceTotal quantity of the items.

Routing Tab

The interface is designed primarily for the dispatcher, enabling efficient management of drivers, chassis and containers, as well as tracking their movement and statuses to achieve closed-loop management of transportation tasks.

The dispatcher can setup the routing template and assign the move to drivers on this interface. Routing Template sections allow dispatcher to choose different routing and arrange loading, transportation and unloading process via drag-and-drop functionality.

Note: The routing template can be modified only the load is under pending, available and dispatched status.

There are five routing templates available.

The following is the explanation for each event within the load process.

EventDescription
Hook ChassisAttaching the chassis to the trailer.
Pickup ContainerRetrieving a container from a designated locations.
Delivery ContainerTransporting the container to the destination.
Return ContainerReturning the container to the specific location.
Drop ContainerUnloading the container.
Lift OffAn unloading action, such as lifting and removing the container.
Terminate ChassisConcluding the use of the chassis and returning it.
CompleteFinalizing the entire task workflow.