User Management
The User Management module serves as the central hub for managing all user accounts and organization members within the Marketplace platform. Administrators can create users, assign roles, configure permissions, and manage account statuses efficiently. With role-based access control, each team member is granted access only to relevant modules and data, ensuring both security and operational compliance.
Primary accounts can also monitor member activity, track login history, and deactivate or remove users when necessary - maintaining full control and visibility over organizational access.
Role Hierarchy Overview
| Role | Level | Description | Permission Scope |
|---|---|---|---|
| Primary Account | Top Level | The creator and owner of the tenant. Responsible for overall enterprise account management. | - Full tenant-level privileges - Manage company info, billing, and credit cards - Create, disable, or delete users - Assign or modify any roles - Access Billing, User Management, Organization modules |
| Super Admin | High Level | Authorized by the Primary Account to assist in managing users and system configurations. | - Nearly full access (excluding credit card info) - Manage user roles and tenant configuration - Perform system-level tasks (import/export, approval, configuration) |
| Admin | Mid Level | Responsible for day-to-day team operations and internal module management. | - Manage users within a department or project - View reports and execute approvals - Limited access (no billing/credit card control) - Cannot deactivate or edit Primary/Super Admin |
| Standard User (Regular User) | Basic Level | Regular platform user with functional access only. | - Operate within granted permissions - No access to system or user management |
Role Management
Admin can assign the role to specific user under User Management section.
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Search the target user under User List.
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Click Assign Role to choose the role.
- If you want to grant or remove the user admin role, please click More button to operate.
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If any new role required, please go to Role Management > + Add New.
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Create a new department, then fill in the new role name, enter role description and click Save.
Role Permission
In the Marketplace platform, different user types may require different levels of access and functionality. To ensure security and operational control, the system supports fine-grained Role Permission management.
For example, when an organization wants to restrict certain employees to view public data only.
Currently, admin can modify permissions in user detail page:
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Enable / Disable module access
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Grant View / Edit permission
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Go to Role Permission under User Management section.
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Fill the department, choose the desired module, and modify the role permission and click Save.
