Resource
Overview
The Resource module serves as the central file repositor within Item Agent platform. It allows to upload and manage various types of files, which are securely stored on AWS OSS and categorized by department for organization access.
Once uploaded, these resources are automatically sync with third party knowledge bases in fixed frequency.
Users can package these files into their own agent knowledge base, which can be directly called when creating new agents. This eliminates the need to create a separate KB for every agent, simplifying the workflow and enabling more consistent and centralized knowledge management.
Upload Process
This section provides detailed instructions on how to upload the resource file.
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Navigate to Resource module.
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Fill out the contributor information, including Name, position, company and more.
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Configure the required fields related to the file. Select the organization and process, provide the uploading process name.
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Choose either target customer or retailer of the files.
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Upload the files. It supports batch uploading.
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Once uploaded, click on Add to Batch List. Then the entire record will be shown in the record list.
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Click Barch Submit to complete the process. After then, the files are waiting for sync via the timing task.
Note: please do not delete the entire record, otherwise, both the process and sync operation will be removed.
If you want to add or remove some file for specific process, please click Edit button > + Add File or click delete button > Save, finally Batch Submit the submission.
