Merchant Management

Merchant switching

After creating merchants, you can switch between the merchants using the following methods:

If signed in to item DI:

1. Navigate to the left panel.
2. Under the Merchants section, select the desired merchant from the merchant list.
3. Alternatively, click on the current merchant's name. You will be taken to the merchant page, where you can select the desired merchant to switch.

If signed in to other item applications:

1. Click on the current merchant's name next to the house icon on the header.
2. A pop-up window will appear with a list of merchants. Select the desired merchant to switch.

Merchant editing

To edit merchant info:

1. Click the three-dot icon in the upper-right corner of the merchant card.
2. Select Edit.

Important！Country/Region and Currency settings cannot be edited once the merchant is created.

Enable/Disable Merchants

To change a merchant's status:

1. Click the three-dot icon in the upper-right corner of the merchant card.
2. Select Disable or Enable as needed.

Note: Before disabling a merchant, ensure there are no sales channels connected to that merchant.

Hide/Show disabled merchants

For easier access to currently enabled merchants, you can temporarily hide disabled merchants.

To hide or show disabled merchants, click the toggle button to switch between showing or hiding disabled merchants.