Billing Management
This article introduces the operations related to billing and changing fans.
Your Current Plan
Navigate to Billing section, you will see the current account plan used and the fee you paid monthly. It also displays next billing date to remind you.
Note: if you are using Enterprise plan, you are not able to view the information about monthly price and the next payments.
If you want to change the current plan that you used, just click Change Plan for view other plans’ details.
You can compare the services, supported applications and the included features across all plans. Then click Downgrade or Upgrade button on the plan you prefer.
Balance
Any balance you have and the security deposit on your account will be shown here. The balance is used to cover the cost of purchasing labels and subscription plans from Item.
If you decide to close your account, please ensure your account balance is $0.00 before the operation.
Payment Method
The payment is to pay for a monthly basis or annual basis in your account. It supports adding multiple payment methods under an account.
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Please click Add Payment Methods if you need to add a new credit card as the new payment method.
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Fill in the required information, such as Card Number.
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Click Add Payment to save the information and complete the process.
If you want to delete a specific payment method that you will not use, please click the red icon to delete it.
Here is a DEFAULT button, if you click the button to set this payment method as the default, it means it will be the primary credit card to be used for the future payments.
Billing History
It supports to view the invoices that you have on the statement from the previous billing. Anything we have charged into your account, the corresponding payment will be shown here.
If you want to know about more details, please click Download action button to download the PDF file.
In this example, we can know the payment has happened on 2024-5-28, and the amount is $833. The invoice number is ITEM00300551.
The invoice details are as below:
| No. | Description |
|---|---|
| 1 | The company information of the payee. |
| 2 | Display the billing information. |
| 3 | Display the payment information including the date and billing time period, etc. |
| 4 | The details of the payment including the purpose, amount and the credit used to pay. |