DI | Ticket Support

Parent Accounts allow the linking of subsidiaries for billing purposes.

View and Edit Company and Facility Information.

Cycle Count tasks are used to verify the exact quantity of goods at a certain location.

Channels quickly connect a merchant with a shipping service.

View Notifications For Your Business

Connect a merchant to other Item applications in your suite of solutions. Enable access to the merchant from other item applications such as logistics, pass, ship.

Set up Shopify in channels as a merchant

Set up eBay in channels as a merchant

Dashboard provides a bird's eye view of all merchants including reports on order volume, order sales, new orders, orders in progress, orders shipped, etc.

View and Manage Your Business From a Glance.

View a merchants inventory including its warehouse location, product name, status, quantity, UOM, Lot #, etc.

Mapping allows for the auto conversion of SKU’s, Shipping methods, and UOM’s of a merchant into a business’ standard.

View and manage all orders for a merchant.

Import, manage, and edit a merchant’s products. Quickly view each products ID, SKU and more.

Roles define the access positions within the company have.

Role permissions define what access roles have.

View and manage all shipments for a merchant.

View all users. Search a specific user in the search bar.

Set warehouse locations that will manage and store a merchants product.

Commit Inventory to an order preventing shortages during the picking process.

Move inventory between warehouse locations

Perform Inventory Counts Across a Facility

Load a picked order for outgoing shipment

You can import existing locations, create locations in a spreadsheet and upload them, or create locations in the web interface.

Channels quickly connect a merchant with a shipping service.

Connect a merchant to other Item applications in your suite of solutions. Enable access to the merchant from other item applications such as logistics, pass, ship.

Dashboard provides a bird's eye view of all merchants including reports on order volume, order sales, new orders, orders in progress, orders shipped, etc.

View a merchants inventory including its warehouse location, product name, status, quantity, UOM, Lot #, etc.

Mapping allows for the auto conversion of SKU’s, Shipping methods, and UOM’s of a merchant into a business’ standard.

View and Create Order Routing Rules

Import, manage, and edit a merchant’s products. Quickly view each products ID, SKU and more.

View and manage all shipments for a merchant.

View and Search Orders

Order Dispatch uses rules to automatically commit a group of orders, build an order plan, create a pick task, and assign the task. Rules are created through the web interface.

Order Dispatch uses rules to automatically commit a group of orders, build an order plan, create a pick task, and assign the task. Rules are created through the web interface.

Create Order Plans to manage an Order and how it is picked, packed, and shipped.

View User Login Activity.

View your Item account and all linked applications.

Add and Edit Users.

Pick inventory to fulfill an order

The Put Away task is the final step in the Inbound process, where the offloaded items are moved to the designated storage area. Depending on the customer, this step may be merged with the Receive task. The warehouse staff do not have to wait for the Receive task to be completed before starting the Put Away task.

Return picked items back to inventory

A Receipt Notification (RN) or Receipt Confirmation (RC) is a form that notifies the warehouse of an inbound order.

The Receive Task serves the umbrella tasks for four subtasks: Offloading, Pallet Setup, and SN Scan.

When inventory for a picking location is low, utilize a storage area for item replenishment.

View and edit account information.

Validate Address for New Shipment confirms an address and prompts the user to verify the address to match a format.

Batches are groups of shipments that are shipped together for a specific rate.

Carrier pickups confirms and signals shipments that are ready for a carrier to pick up.

Carriers handle shipments and deliver orders to their destination. Add and edit carriers here.

Channels quickly connect a merchant with a shipping service.

Dashboard provides a bird's eye view of your shipments including reports on order volume, order from channels, new orders, orders in progress, orders shipped, etc.

End of Day provides a list of all shipments ready for delivery. It is a quick and easy way to verify all packages shipped for the day, and expedites the process for shipping carriers to check if they have received all shipments.

View and manage shipments.

Mapping allows for the auto conversion of SKU’s, Shipping methods, and UOM’s of a merchant into a business’ standard.

Set default units for weight and dimensions of packages, as well as package types, dimensions, and weight.

Set pickup locations for your outgoing shipments.

Manage and add printers. Ensure the printer client is running.

Import, manage, and edit a merchant’s products. Quickly view each products ID, SKU and more.

Roles define the access positions within the company have.

Role permissions define what access roles have.

View and add company addresses.

View all users. Search a specific user in the search bar.

Before you can ship small parcel orders, you’ll need to set up carrier accounts for your customers, then set up shipping accounts for the supported small parcel shipping services.

Add, edit, and disable users.

The Windows Check-in process is to create an Entry ID. Entry IDs are a record to permit a vehicle (a tractor-trailer or box-truck) or container to enter the facility yard. These contain Check-in time and dock, the equipment, driver information, and the Receipt Notification (RN) numbers.

Block or Restrict Interactions with Specific Drivers

Check in drivers arriving to a facility for traceability and assignment to a particular area or dock within the yard.

Check out drivers departing a facility.

Create and Assign Shuttle Tasks to Move Equipment in the Yard

Reprint Entry ID or Equipment No.

Move Equipment Between Locations in the Yard