September 11, 2025

Live Chat App

• What's New

1. Group chats now support AI-powered interactions with streaming output, making responses feel faster and more natural.  
2. Added an AI entry point when creating new group chats, allowing you to bring AI agents into your team conversations.
3. Support for uploading multiple file types for Private chats and Group chats, including DOC, PPT, and PDF, ensuring teams can share resources seamlessly in one place.
4. Enhanced group admin controls: dissolve a group, exit from a group, or remove members when needed.
5. Online customer service agents can now establish multi-person group conversations, making it easier to manage customer-related discussions.

• Enhancements  

1. Added a message recall (undo) feature to Private and Group chats, allowing users to withdraw messages if sent by mistake.
2. Optimized Channel creation, search, detail, and list pages for a cleaner, more efficient browsing and navigation experience.