October 23, 2025
item OMS
- Improved Hold Order Rule Settings
- Extended Tag Filters beyond Shopify-specific matching to support all sales channels. Tag filters are now case-insensitive, allowing users to hold orders based on defined tags.
- Enhanced the Order Hold feature to support SKU-level control, enabling users to manage held orders for individual SKUs during manual warehouse allocation.
- Improved order splitting logic with a new Redis caching system to prevent duplicate dispatch numbers during concurrent operations for orders containing held items.
- Resolved an issue where manually allocated items from held orders were not correctly released to deallocated status after the hold rule was disabled.
- Enhanced Shein Order Shipping & Product Import
- Added support for selecting between platform-designated logistics (such as Shein’s partners) or self-delivery.
- The system now automatically populates carrier and delivery service information based on order details, streamlining the label creation process.
- Improved Label Generation with direct integration of carrier and delivery service details.
- Added new fields to manage packageNo, deliveryNo, carrier, and deliveryService more effectively for new shipments.
- Added support for importing products from multiple channels.
- Sales Order Processing Bug Fixes
- Fixed an issue where concurrent processing of sales orders caused primary key duplication errors in the orderExtendData and orderItem tables.
- Applied message compression for large sales order payloads to prevent exceeding the 1MB Kafka topic limit, resolving transmission failures between OMS and WMS.
- Fixed the Bill-To address field exception issue during order export.
- Additional Enhancements
- Added a new feature to generate Sales Order Reports, including two data analysis reports: Orders Not Sent to Item WMS and Orders Not Shipped.
- Added the tenant name to the alert email subject field for clearer identification.
- Added detailed error message descriptions for Exception Shipment Orders to improve lifecycle tracking and issue resolution.
- Enhanced the system’s ability to retrieve and display merchant information upon login, and improved the clarity of error messages for better user feedback.
item DI
- Workflow Enhancements
- Built new flows to support Orderful EDI transactions, covering EDI 850 (Purchase Order), EDI 855 (Purchase Order Acknowledgment), and EDI 856 (Advance Ship Notice).
- Enhanced Flow Management (Admin panel) with cross-tenant visibility, log access, and real-time status monitoring for improved operational control.
- CSR OCR Capabilities
- Introduced a CSR-dedicated OCR configuration interface for better control and usability.
- Restricted CSR access through Item Central role settings, allowing the CRM team to access CSR configuration features only via assigned roles.
- Implemented a preview function in the CSR interface for direct OCR result modification.
- Added dedicated prompt input fields for Bill-to information, enabling AI-based OCR learning and optimization.
- Integrated a new Bill-to Tool in the Workflow to automatically apply CSR-configured prompts.
- Enhanced Bill-to prompt functionality with additional metadata, including name and ID, for improved data accuracy and recognition.
- Shein Order Syncs Support
- Added field mapping logic for sales orders from Shein, including optional logistics list, carrier, and delivery service fields.
- Improved Shein order fulfillment process in Item OMS through data mapping and syncs between systems.
- MCP Restructure
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Restructured the MCP module to improve usability and integration flow, covering:
- MCP server Marketplace
- Tool testing and playground
- Direct MCP server integration and tools calling via AI Chat
- One-click install to Cursor or Cherry Studios
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Enhanced support for OAuth authentication required by the MCP Protocol to strengthen system integration stability and access control.
Client Portal
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Enhanced the Recovery Portal with expanded platform support for Amazon and Target, covering comprehensive data analysis.
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Enhanced Container Tracking under Purchase > Container Tracking in Item OMS, now supports queries by PO, MBL, HBL, and Container No., providing greater flexibility in shipment monitoring.
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Implemented account-based permission controls for the OTIF menu to replace tenant-based access, ensuring each customer account can only view its own data for improved data security and compliance.
Live Chat App
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Added the app version number to the Settings page for easier version tracking and support reference.
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Updated the AI Assistants list, now includes Customer Insight Assistant, International Translator, Networks Support AI Assistant, Item Sales Email Creator, Atlas, and TMS Order Inquiry Assistant.
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Enabled continuous channel message playback even when users switch to other pages.
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Introduced withdrawn message notifications for both private and group chats to improve message transparency.
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Added a new compliance function to meet Apple App Store listing requirements.