FAQ

1. What do the acronyms DN/DC and RN/RC stand for?
Answer:
DN: Delivery Notice, it indicates the outbound shipping orders you send to UNIS.
DC: Delivery Confirmation, you can download the confirmation from UNIS once the order is fulfilled and shipped.
RN: Receipt Notice, it indicates the inbound orders you send to UNIS.
RC: Receive Confirmation, you can download the confirmation from UNIS once the inbound order is fully or partially received.

2. How do I specify which warehouse if I have multiple facilities?
Answer:
For every API request, you must include the FacilityID to specify the target warehouse for the order. UNIS will provide you with a FacilityID list based on the warehouse where your business operations.

3. I see “PO” on the outbound request which in other systems was a reference to a Purchase Order (an inbound order).
Answer:
As UNIS is the 3PL provider, our system uses ReferenceNo as the required primary key. Additionally, there is an optional PONo field. If a value is provided, it will be used for advanced searches and carried over to the Confirmation call.

4. How does the create/acknowledge workflow work?
Answer:
A. Send the DN to UNIS to create the order.
B. Invoke the DN ACK API to ensure Unis received the DN correctly.
C. UNIS commits the order and then fulfills the order.
D. Download the confirmation files to ensure UNIS shipped the order correctly.

5. What does an Acknowledged Order mean in this context?
Answer:
An Acknowledge Order means that UNIS has merely received the order. At this point, no one has begun working on the next step - inventory commitment.

6. When should I expect to receive an acknowledgement?
Answer:
You will receive an acknowledgement 30 seconds after creating the order by calling the DN Import API.